Cancellation policy

Run Hot products are sold as auto-renewing subscriptions. This policy explains how billing, renewals, and cancellations work. By starting a subscription, you agree to these terms.

Plans and billing

• Monthly plan: one bag (60 capsules) at $44, billed and shipped every 1 month.
• 3-month plan: a 3-bag bundle (180 capsules) at $88, billed and shipped every 3 months.

All prices are in U.S. dollars and exclude any applicable taxes.

Automatic renewal — please read

Your subscription renews automatically. At the start of each billing cycle your saved payment method is charged the then-current price for your plan and your order ships, and this continues until you cancel. There is no fixed end date unless you cancel. We will notify you in advance of any change to your subscription price.

Cancel, skip, or pause — anytime

You can cancel, skip, or pause your subscription at any time, with no fees or penalties. To avoid being charged for your next shipment, make your change before your next renewal date. You can manage your subscription in two ways:

• From your Run Hot account, using the manage-subscription link in any subscription or order-confirmation email; or
• By emailing support@runhot.co and asking us to cancel, skip, or pause for you. We will action your request promptly.

Refunds on subscription charges

If you forget to cancel before a renewal, contact us at support@runhot.co. Renewal orders are covered by our Return & Refund Policy; once an order has shipped it is treated as a regular order under that policy.

Failed payments

If a renewal payment fails, we may retry the charge and email you to update your payment method. If payment cannot be completed, your subscription may be paused or cancelled.

Contact

Questions about your subscription? Email support@runhot.co any time.