Shipping policy

Where we ship

Run Hot currently ships within the United States. If you are outside the U.S. and would like to order, email support@runhot.co and we will let you know whether we can help.

Shipping cost

Shipping is free on all U.S. orders, including subscription renewals.

Order processing

Orders are typically processed and shipped within 1–2 business days. Subscription orders ship at the start of each billing cycle.

Delivery times

Once shipped, U.S. orders generally arrive within 3–7 business days. Delivery times are estimates and may vary due to carrier delays, holidays, or weather.

Tracking

You will receive a confirmation email with tracking as soon as your order ships. If you do not receive it, check your spam folder or contact support@runhot.co.

Lost, delayed, or missing packages

If your tracking has not updated for several days, or your package shows as delivered but you cannot find it, email support@runhot.co and we will make it right.

Incorrect addresses

Please make sure your shipping address is correct at checkout. We cannot be responsible for orders sent to an address entered incorrectly, but we will always do our best to help.